GEE GEE COUTURE - Terms and Conditions
Welcome to our on-line store. gee gee couture have provided a high quality mail order service and are now a household name in Equestrian shopping. We have earned a reputation for reliability and customer service and a large percentage of our new clients are recommended by satisfied existing customers.
We are a family run business, with a strong equestrian background and we have full hands on control. We make sure that you, the customer, receive the service you have come to expect from gee gee couture.
You can view our complete catalogue here on our website, and order the products you want on-line, confident that our level of customer service is always of the highest standard. Mastercard, Visa, Solo and Maestro card orders are welcome. You can also check stock availability with our regularly updated on-line database.
By post
You can order by Post by completing the order form on the back of the catalogue. You can use Mastercard, Visa, Solo or Maestro, or send a cheque or postal order. (Please do not send cash).
Please make cheques payable to gee gee couture and write your cheque card number on the reverse. If you do not have an order form, please write out your order clearly on paper and post it to:
Gee Gee Couture,
Stockton Road,
Hartlepool,
TS25 5SS.
United Kingdom
By phone
Telephone orders are always welcome and we can advise you on sizes and give other information if necessary. Please telephone (01429) 866766 during shop hours.
On-line
You can view the complete catalogue here on our web site. Check product availability with our frequently updated product database.
U.K. Delivery
Standard Delivery
Despatch is by Royal Mail or Parcel Force and takes 1-5 working days. Cost £6.00p
Express Delivery
Despatch is by Royal Mail Special Delivery or Parcel Force. Applicable to most parts of the UK (excludes Scottish Highlands and Islands, Isles of Scilly).
Please order before 3.30pm previous working day for delivery the next working day
Some postcodes may take 2 days, in which event we will advise you.
Please contact us for quote.
Overseas orders
We are pleased to quote for exporting orders overseas. Please Contact Us for details on overseas postage. We will send you a quotation for the delivery cost upon receipt of your order, and will await your confirmation to proceed.
Please note it is your responsibility for payment of any import duties so please contact your local customs office in the country of your delivery to confirm if you are not sure.
For Parcel Force and Royal Mail Special Deliveries we would normally require a signature. If however, you wish your parcel to be left without a signature, you may authorize us to do so by entering this request in the Delivery Notes box at the Check Out. If the parcel should go missing, once it has been delivered, Gee Gee Couture could not accept any responsibility for the loss, so please ensure you ask for the parcel to be left in a secure place.
Alternatively you could request we leave with a neighbour if you are not in, or state an alternative delivery address such as your work address, friend or relative.
Prices
Prices are liable to increase beyond our control. We will make every effort to maintain the prices published in our catalogue, but from time to time we have to pass on prices increases from our suppliers. Payment is accepted in pounds Sterling only.
